Terms & Conditions

1. GENERAL

1.1 The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices.

1.2 By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1.3 We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. You can review the most current version of the Terms of Service at any time on this page. We strongly advise that you check this page for any updates each time. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1.4 Any such changes will take effect when posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

1.5 By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

1.6 If you are not a consumer then you confirm you have authority to bind any business or person on whose behalf you use this website.

1.7 These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

1.8 Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

1.9 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

1.10 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

These conditions do not affect your statutory rights.

2. DEFINITIONS

2.1 In order to simplify the Terms and Conditions we have provided definitions of certain words or phrases. Where the words or phrases have been used this is the definition we are referring to:-

“Contract” an agreement to sell the item(s) which you have placed on order through our website and which incorporate these Terms and Conditions.

‘Orders’ this means an order placed by you for one or more of our products.

The word ‘we’, ‘us’, ‘our’ used in replacement of SNI natural hair care ltd.
The word ‘you’ or ‘your’ is used to refer to the CUSTOMER.

‘Website’ This website is hosted by SNI natural hair care ltd. www.snihaircare.co.uk

WE STRONGLY ADVISE THAT YOU READ THE TERMS AND CONDITIONS BELOW BEFORE PLACING AN ORDER.

3. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

4. ONLINE STORE TERMS

4.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

4.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

4.3 You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

5. PRICING AND AVAILABILITY:

5.1 All of the prices you see on the website or any other publicity material are in £ sterling and do not include the cost of delivery.
Prices for our products are subject to change without notice.

5.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5.3 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5.4 All orders are accepted subject to availability. If your order is out of stock we will notify you, we will ask if you are happy to wait for the item(s), in which case we will send you your order as soon as the item(s) become(s) available.

6. ORDERS

6.1 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

6.2 The confirmation stage sets out the final details of your order. Following this, we will send to you an order acknowledgement e-mail detailing the products you have ordered. Please note that this e-mail is not an order confirmation or order acceptance from us.

6.3 Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or have cancelled it.

6.4 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

6.5 All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6.6 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected

7. DELIVERY

7.1 Delivery of the goods will depend on the option that was selected at the ordering stage. The costs of delivery will be as displayed to you on our website.

7.2 We will make every effort to deliver goods within the estimated time scales, however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated time scales.

7.3 Please note that we will not be liable for orders delivered to incorrect shipping addresses which have been provided by the customer at the time of ordering, so please check your details carefully before submitting your order. If a product is returned to us due to non collection of item from the post office (if you were unavailable to receive the product at the time of delivery), you will be required to pay for redelivery unless it was a fault on our part.

7.4 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us. SNI Beauty Cosmetics Ltd is not responsible for the parcel once it has left our facility.

7.5 If there is any issues with your product, for example it is damaged, incorrect or faulty, you must contact us within 14 days (10 working days) of receiving the parcel with order number, short description of issue and as many images/clips WITH outer packaging. We can not accept any issues with products under any circumstances after this time frame or without packaging shown in images. Please inspect all products on the day of parcel delivery.

7.6 Should you miss all 3 delivery attempts, you must inform us immediately by contacting us on customerservice@snihaircare.co.uk. This must be done within 10 working days of your last missed delivery attempt. ‘Returned by courier’ deliveries are not automatically refunded as these are often misplaced/damaged/lost by the courier and rarely come back to our warehouse or do so after many months, therefore we must be informed by the customer. You must keep an eye on emails from SNI Beauty Cosmetics Ltd and your courier companies once you have placed your order. Please ensure your email address is correct when ordering.

8. PAYMENTS

8.1 Payment must be made when the order is placed through the website. Payment is taken from the instructed card when the order is made. We accept most major credit and debit cards.

8.2 Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible.

8.3 The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

8.4 Title to any products you order on this website shall pass to you on delivery of the product provided that we have processed and received payment in full for the product.

8.5 The price we display for goods will remain the same regardless of the country of delivery.

8.6 All credit and debit card holders are subject to authorisation by the card issuer and if the issuer of your card refuses to pay us, we will not be liable for any delay or non-delivery.
WE DO NOT STORE ANY CREDIT CARD OR DEBIT CARD INFORMATION.

9. Klarna

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

Pay Later
Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

10.ACCURACY OF BILLING AND ACCOUNT INFORMATION

10.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

10.2 In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

10.3 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

11. ERRORS, INACCURACIES AND OMISSIONS

11.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

11.2 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

12. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

12.1 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

12.2,We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

12.3 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

13. OWNERSHIP OF RIGHTS AND INTELLECTUAL PROPERTY

13.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorised by us or our licensor.

13.2 All rights on this website are owned by SNI natural hair care ltd. The website is for personal and non-commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt (and agree not to assist or facilitate any third party to attempt) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website.

14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

14.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

14.2 Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence or fraudulent misrepresentation.

14.3 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

14.4 We will not be responsible or liable to any user or third party for any damage and injury caused by any product, service, goods or information bought through www.snihaircare.co.uk

14.5 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

14.6 You expressly agree that your use of, or inability to use, the service is at your sole risk.

14.7 The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

14.8 In no case shall SNI Natural Hair Care Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14.9 We will use reasonable endeavours to verify the accuracy of any information on the site but make no representation or warranty of any kind express or implied, statutory or otherwise regarding the contents or availability of the site or that it will be timely or error free, that defects will be corrected, or that the site or server that makes it available if free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content for material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

14.10 We will not be liable, in contract, delict (including without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation) loss of revenues, data, profits, contracts, business or anticipated savings, loss of goodwill or reputation or any non-foreseeable or indirect losses, suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms and Conditions.

14.11 Our aggregate liability (whether in contract, delict or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents arising out of any claim.

14.12 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

14.13 If you are dissatisfied with any product or content on www.snihaircare.co.uk or with the Terms and Conditions or the privacy policy, we only advise discontinuation of the use of the website.

15. PRODUCT COLOUR REPRODUCTION INFORMATION:

15.1 Please note that whilst every effort has been made to represent colours as accurately as possible, there may be slight variances as to the way they appear on your viewing system. The images are meant only as a guide. We are unable to accept returns.

16. PRODUCT DISCLAIMER:

16.1 As products of SNI Beauty Cosmetics ltd, is entirely a natural product, variation in colour/appearance from batch to batch may occur. Slight evaporation may occur.
It is possible that the labelling or packaging appearance may change without notice. However, you will be informed if there are any formulation changes above 5%,

17. INDEMNIFICATION

17.1 You agree to indemnify, defend and hold harmless SNI Natural Hair Care Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

18. SEVERABILITY

18.1 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

19. TERMINATION

19.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

19.2 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

20. PROHIBITED USES

20.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

22. THIRD-PARTY LINKS

22.1 Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

22.2 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

22. ENTIRE AGREEMENT

22.1 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

22.2 These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

22.3 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

23. MISCELLANEOUS

23.1 You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions or any related order for products to any third party unless agreed upon in writing by us.

23.2 We reserve the right to transfer, assign, novate or sub-contract the benefit of the whole or part or any of our rights or obligations under these terms and conditions or any related contract to any third party.

23.3 If any portion of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or unenforceability of the other sections of these Terms and Conditions shall not be affected.

23.4 No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of the them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by our authorised representatives.

23.5 These Terms and Conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and us relating to the use of this website (including the order of products), and sets forth the entire agreement and understanding between you and us for your use of the website.

23.6 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that as you have chosen to enter a linked website we are not responsible for the availability for such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation any advertising, content, products, goods or other materials or services on or available from such websites or resources, or (iii) the use to what others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

24. OPTIONAL TOOLS

24.1 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

24.2 You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

24.3 Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

24.4 We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

25. GOVERNING LAW

25.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of

SNI BEAUTY COSMETICS LTD, Lawrence House, 37 Normanton Road, Derby, Derby, England, DE1 2GJ.

Company Number: 12308341

26. COMMITMENT TO QUALITY:

26.1 We have a high commitment to quality, and we always attempt to get things right. If, however you have cause for complaint, please inform us by email, and we try to put things right.

27. YOUR DATA AND PRIVACY:

27.1 We do not and will not disclose your information to third parties.

28. CONTACT INFORMATION

28.1 Questions about the Terms of Service should be sent to us at customerservice@snihaircare.co.uk